All BTI Gauges carry a one-year warranty effective at their date of purchase. This policy extends to only gauges distributed and/or sold by BTI Innovations LLC or one of its official distributors with express written permission. 

This warranty covers only normal use of the gauge. BTI Innovations LLC shall not be liable under this warranty if any damage or defect results from (i) misuse, abuse, neglect, improper shipping or installation; (ii) disasters such as fire, flood, lighting, or improper electrical current; or (iii) service or alteration by anyone other than an authorized BTI Innovations LLC representative.

To begin a warranty case, please contact sales@btigauges.com or fill out our Contact Form so we can begin to diagnose and attempt to find a solution without having to ship the gauge (note that pictures are helpful in this process) our current response time is 1-3 days during business hours. If we find that the gauge requires our direct intervention or refurbishment we ask that you fill out our RMA form and follow the instructions for shipment listed on your RMA form.

Please note that when using your warranty you must provide proof of purchase directly from BT Innovations LLC or one of its authorized distributors to receive warranty service. Gauges purchased via re-sale are not covered under our warranty policy.

No warranty extension will be granted for any replacement part(s) furnished to the purchaser in fulfillment of this warranty. We work as hard as we can to refurbish and address issues with gauges in a timely manner so we ask for your patience and courtesy towards our staff members.

Warranties are effective only for products purchased and operated within the United States (including Alaska and Hawaii). This does not mean that we will not provide technical support or answer any questions concerning the care and potential issues that may arise. To do so please contact ​​sales@btigauges.com or fill out our Contact Form, our current response time is 1-3 days during business hours.

Once orders are over a year old we can no longer guarantee that they can serviced or refurbished as we may no longer keep old parts in stock to do so. If your gauge is a year or older and you require new parts or software please contact us for a quote at sales@btigauges.com or fill out our Contact Form and we will do our best to get back to you in 1-3 days during business hours.